Parking infringements and penalties
If you’ve received a parking infringement notice, it means you’ve committed an offence while parking your vehicle. Parking restrictions apply 24 hours a day, 7 days a week unless stated otherwise. Permit, PayStay and time limited zones are enforced from 8am to 5pm Monday to Friday, public holidays excepted.
Please note that disability parking, non-reserved bay and reserved bay restrictions are enforced 24 hours a day, 7 days a week.
Parking Infringement Notices are issued by the Australian National University for parking on campus in contravention of the Australian National University (Parking and Traffic) Statute 2019, the ACT Road Transport (Road Rules) Regulation 2017 and the Road Transport (Safety and Traffic Management) Act 1999.
An infringement notice tells you what your offence was and what to do next. It can be given to you:
- in person, by a parking inspector
- on your car, usually placed under your front windscreen wiper
- sent to you in the mail.
After receiving an infringement notice, you are given 28 days from the service date to do one of the following:
1. Pay an Infringement
You can pay for your infringements through any of the below methods:
- Online - available through ePayments.
- Over the phone - call 02 (6125) 0179 option 3. Monday-Friday, 9 30 AM - 3 30 PM
- In-person - By visiting the ANU Parking Office.
We are located on the ANU campus – Level 1, Fulton Muir Building (#95), Daley Road, ACTON ACT 2601. We accept credit card, cheque and cash. Bring your parking infringement details with you at time of payment. - Mail - we accept payment by post using cheque or money order.
2. Request for an Extension of Time
You may apply for an extension of time to do one of the following:
- Pay the infringement notice penalty
- Submit an infringement Notice Declaration
- Apply for withdrawal of an infringement notice
Dispute liability of the infringement notice.
To apply for extension of time, please do the below:
- For infringements incurred before 4 April 2025, please apply using e-form.
- For infringements incurred after 4 April 2025, please apply using iMaaS portal.
What information is required?
When completing this eForm you will be requested to provide the following information:
- the infringement number;
- the registration number of the vehicle; and
- information to support reasons for payment extension request.
What will happen after I have requested an extension of time?
On receipt of a request for an Extension of Time, the infringement notice is placed on hold and incurs no extra charges until after a decision is made regarding the application outcome.
If a request for an extension of time to pay is granted, the infringement remains on hold until the revised due date for payment.
If the extension of time is denied, ten (10) days (from the date of outcome email) is given to allow payment of the amount owing on the infringement notice.
What is the maximum time I can request for an extension?
The maximum extension of time to pay an infringement notice is 180 days. It should be noted requests for extensions of 180 days to pay are only granted in cases of extreme financial hardship.
Please note, legislation prevents the university from offering a payment plan.
3. Apply for Withdrawal of Infringement
After receiving an infringement notice, you are given 28 days from the service date to do this. After this time has lapsed, you will not be eligible for this consideration.
A withdrawal application can be made when you are accepting liability for the offence, but believe you have a special circumstances that caused you to incur the infringement notice. You must state your grounds in writing and provide sufficient evidence to support your claims.
| Grounds | Evidence Required |
|---|---|
| Good parking record | A statutory declaration stating that you have not incurred any parking related offences in the past five (5) years. For infringements incurred before 3 April 2025, submit via: eForm For infringements incurred after 3 April 2025, submit via: iMaaS portal. If you have a MyGov account, you can create a digital Commonwealth statutory declaration in place of a paper statutory declaration. N.B. The ANU Parking and Infringement Management System will be used to confirm this information. |
| Emergency medical situation or similar event | A copy of hospital record, police report or confirmation letter by a registered health practitioner detailing the situation or similar report, submitted via: For infringements incurred before 3 April 2025, submit via: eForm For infringements incurred after 3 April 2025, submit via: iMaaS portal. |
| Vehicle breakdown or mechanical issues | Evidence from roadside assistance, towing service, detailed mechanical report or similar documentation You may be required to complete a statutory declaration, certified by a JP detailing the situation and any document/s which provide evidence in support of your request Please submit them via: For infringements incurred before 3 April 2025, submit via: eForm For infringements incurred after 3 April 2025, submit via: iMaaS portal. |
| Valid parking permit or ticket | Please provide confirmation of one of the following:
If the permit holder was your passenger, you must also provide a statutory declaration from the permit holder confirming that they were a passenger at the time of the offence. |
*an ePermit and PayStay parking session are only valid if the vehicle's rego and state is correctly entered at the time of the offence and parking session are current at the time of the offence.
If you are applying for withdrawal based on one of these grounds, and you can supply the evidence required, you can apply to withdraw an infringement notice via
For infringements incurred before 3 April 2025, submit via: eForm
For infringements incurred after 3 April 2025, submit via: iMaaS portal.
*A prior good behaviour record applies when the applicant has in the previous 5 year period been generally of good behaviour, for example, no infringement notices issued under the road transport legislation and no warnings issued in relation to offences under the road transport legislation.
If your application for withdrawal is unsuccessful the matter may be referred to the ACT Magistrates Court for adjudication.
4. Dispute Liability: elect to refer matters to court*
*By submitting an application to dispute liability, you are aware that if your application is not successful, you are electing to have your application to be referred to the ACT Magistrate to Court for determination.
If you need further information, email parking@anu.edu.au before applying.
When can I apply for dispute of liability?
After receiving an infringement notice, you are given 28 days from the service date to do this.
What is dispute of liability?
An application to dispute liability of an infringement notice is made when you believe that you did not commit an offence or that you are not liable for the offence.
All applications are assessed in accordance with the Road Transport (General) Withdrawal of Infringement Notices Guidelines 2019.
By filling in dispute of liability application, where an infringement notice cannot be withdrawn under these guidelines, you are electing for the matter to be referred to the ACT Magistrate Court for determination.
How do I dispute liability?
- For infringements received before 4 April 2025:
Staff and students should use this eForm while all external visitors to campus should use this eForm.
- For infringements received after 4 April 2025:
https://anu-ssp-imaas.orikan.tech/
On receipt of a Dispute of Liability, the infringement notice is placed on hold and incurs no extra charges until after a decision is made regarding the application outcome.
If a dispute of liability is denied, the infringement remains on hold until the revised due date for payment.
What grounds can I dispute liability for?
When completing your application you must state your grounds for dispute and it is recommended that you provide any evidence that may support your claims.
YOU MAY ONLY LODGE ONE APPLICATION. AN APPLICATION TYPE CANNOT BE CHANGED AFTER SUBMISSION.
| Grounds | Evidence Required |
|---|---|
| Machine malfunction | Receipt number given to the infringement holder when the faulty machine is reported |
| Inadequate signs | Any documents or photos supporting your claim |
| Permission to park | Document from the Parking Office confirming permission to park |
| Service emergency | Any documents or photos supporting your claim (i.e copy of ANU work order or ANU Security report) |
| Error contained in the infringement notice | Any documents or photos supporting your claim |
| Wrong registration | Registration number on the infringement notice and registration papers confirming registration number |
| Others | Any documents or photos supporting your claim |
5. Apply for Waiver (for select circumstances)
Waiver of an infringement notice penalty may be granted in extreme circumstances outlined under the Road Transport (General) Waiver of Infringement Notices Penalties Guidelines 2019. Circumstances and evidence required below:
| Grounds for waiver | Evidence required |
| Financial ability to pay | -Evidence that the person is in receipt of Centrelink benefit (statement from Centrelink); or -Financial statement (bank statement from all accounts you have from the last three months, showing income* and expenses). |
| Other relevant grounds: Mental illness, disability, disease or illness (as described on ACT Road Transport (General) Waiver of Infringement Notice Penalties Guidelines 2019 (No. 1)) | Evidence to support an application includes a letter or other documentation, describing the applicant’s disability, illness or condition, from one of the following: - Centrelink, if the applicant is in receipt of a full or partial disability pension. - A government agency or non-government organisation with experience working with the described condition/s. |
| Substance dependence | Refer to page 4 of this document: https://www.legislation.act.gov.au/View/di/2019-212/current/PDF/2019-212.PDF |
| Family violence | Refer to page 6 of this document: https://www.legislation.act.gov.au/View/di/2019-212/current/PDF/2019-212.PDF |
| Homelessness | Refer to page 7 of this document: https://www.legislation.act.gov.au/View/di/2019-212/current/PDF/2019-212.PDF |
On receipt of a Request for Waiver, the infringement notice is placed on hold and incurs no extra charges until after a decision is made regarding the application outcome. If a Request for Waiver is denied, the infringement remains on hold until the revised due date for payment.
If your application for waiver of an infringement notice is unsuccessful the matter may be referred to the ACT Magistrates Court for adjudication.
Other Infringement Information
Common Infringement Notices
1. No valid permit
ePermit and PayStay are considered to be a type of permit. ePermit and PayStay sessions are not valid if the vehicle parking on campus is incorrectly entered or recorded at the time of offence. Parking with no valid permit may result in an infringement notice being issued. This include but not limited to:
- not entering the correct registration number and state on your PayStay account or for the PayStay session.
- not entering the correct registration number and state on your ePermit account.
- not having an active PayStay session or permit at the time of offence.
- entering incorrect PayStay zone number
- parking in non-permit zone or incorrect permit zone/s (for permit holders).
2. Stop at side of road with continuous yellow edge line
Yellow edge lines are an international symbol for No Stopping and No Parking – no signs are required to be displayed in conjunction with yellow edge lines. Infringement notices issued for this offence are only able to be withdrawn in the case of a medical emergency or vehicle breakdown – provision of supporting documents e.g. a copy of a hospital record, police report, doctor’s certificate or repair invoice must be submitted with an application to have the notice withdrawn.
For more information about infringements at the university please refer to the Parking Infringements Guide.
Viewing, Paying and Managing your Infringement
From 4 April 2025 onwards, infringements notices are managed by IMaaS and all applications or enquires must be submitted via the IMaaS Self-Service Portal (SSP). To submit an enquiry or make an application you must register as a new user or Login to an existing account.
On receipt of a general enquiry regarding an infringement, the infringement notice is placed on hold and incurs no extra charges until after a response is provided regarding the enquiry. If the due date for payment has passed a revised due date for payment will be advised. IMaaS allows users to:
View images of the offence
For infringements issued after 4 April 2025, you can find photos of your parking offence on the iMaaS portal. These are free and available for 12 months from the offence date. Downloaded images may not be used as evidence. Photos will be provided if the matter proceeds to court and will include a security indicator to verify they have not been altered.
Parking images
To search for images of your parking infringement you will need:
- the infringement number (on your infringement notice); and
- your vehicle's registration number.
The images available through this service are for offences incurred at the Australian National University only.
For privacy reasons we cannot provide images of offences online if you are accessing the page from overseas. If this is you, please email parking@anu.edu.au to request for your images.
Declare someone else as responsible
Declare you or someone else as responsible
If you are not the person responsible for the infringement notice, you are required to complete an infringement notice declaration notifying the University of the person responsible. A template of the declaration is listed under Reference documents on this page.
An infringement notice declaration is used to describe the circumstances in which you are not the responsible person for an infringement.
An infringement notice declaration must be printed, completed and signed in the presence of a person authorised under the Statutory Declaration Act 1959 (Commonwealth).
- Use the Known User infringement notice declaration when you know the details of who the responsible person was at the time of the infringement.
- Use the Sold vehicle Infringement notice declaration when you know the details of the person who you sold the vehicle to.
- Use the Illegal User infringement notice declaration when the vehicle was stolen at the time of the infringement, or when you know the details of who the responsible person was at the time of the infringement and they were not authorised to use the vehicle.
- Use the Unknown user infringement notice declaration declaration when you don't know the details of who the responsible person was at the time of the infringement.
Your declaration may be submitted in person, via post, email or submitted here.
How will my application assessed?
Applications made in regard to parking infringement notices are assessed under guidelines provided in ACT Road Transport legislation. Guidelines used are:
- Road Transport (General) Withdrawal of Infringement Notices Guidelines 2019 (No. 1)
- Road Transport (General) Extension of Time Guidelines 2019 (No. 1)
- Road Transport (General) Waiver of Infringement Notice Penalties Guidelines 2019 (No. 1)
Exceptions and modifications to these Guidelines are included in the Australian National University (Parking and Traffic) Statute 2019.
It should be noted any reference to the year e.g. 2019 and version e.g. (No. 1) will change when the legislation and guidelines are updated.
What will happen if I ignore my infringements?
Reminder Notice
If none of the above actions are taken by the due date for payment of the infringement notice nor any extension of time granted, a request* is sent to the relevant State/Territory authority to determine the registered owner of the vehicle and the registered owner will be served a reminder notice with an additional fee applied.
*The Privacy Act allows the University to request this information in respect of matters of law enforcement, namely parking infringements.
Out of Time Application: extension of time to respond to a notice
An application for an extension of time to respond to an infringement notice, if made more than 28 days after service of the infringement or reminder notice is considered to be an ‘Application Out of Time’. To make an out of time application you may either submit a general enquiry here. or email parking@anu.edu.au.
An Application Out of Time must be made in writing and state the special circumstances relied upon. These special circumstances, include but are not limited to:
You were incarcerated
You’ll need to provide a copy of court documents or other documentation proving you were incarcerated from the date you received the infringement notice.
You were interstate or overseas
You’ll need to provide relevant passport pages, travel documents, itineraries or other documentation proving you weren’t in the ACT from the date you received the infringement notice.
You were in hospital or had a medical issue
You’ll need to provide documents such as an attendant’s certificate, a letter from a health practitioner, hospital paperwork or other documentation proving you were in hospital or had a medical condition that prevented your managing the infringement.
Your mail was stolen
You’ll need to provide a copy of stolen mail report from Australia Post to prove you didn’t receive the notices of infringement.
Court Proceedings
If no action is taken by the due date of the reminder notice, the University may refer the matter to the ACT Magistrates Court. In the event this occurs the person responsible for the infringement is liable to pay the designated authority the sum of the prescribed penalty for the infringement, the administrative charge and the disbursements incurred by the designated authority, including any fee paid on the lodgement of a summons. If the Court rules in favour of the University, the infringement will attract a criminal conviction.
Infringement Notice Penalties
| ANU INFRINGEMENT PENALTIES AS OF 1 August 2024 | ||
|---|---|---|
| Code | Infringement | Penalty |
| 216 | Parking continously for longer than permitted | $137.00 |
| 211 | Not parking wholly within parking bay | $137.00 |
| 212 | Use more parking bays than necessary | $137.00 |
| 206 | Park so as to obstruct vehicles/pedestrians | $137.00 |
| 201 | Stop in permit parking zone (no valid permit) | $137.00 |
| 238 | Park after ticket expired | $137.00 |
| 239 | Park without current/equivalent ticket | $137.00 |
| 205 | Stopping on a path/nature strip or land that is not a road | $137.00 |
| 207 | Not parallel park in direction of travel | $137.00 |
| 200 | Not park at specified angle | $137.00 |
| 214 | Disobey No Parking sign | $137.00 |
| 221 | Disobey motorbike parking sign | $137.00 |
| 236 | Disobey bicycle parking sign | $137.00 |
| 233 | Stop in a shared zone | $137.00 |
| 244 | Stop on a painted island | $137.00 |
| 227 | Interfere with parking permit | $137.00 |
| 223 | Rider not wearing bicycle helmet/fitted/fastened | $162.00 |
| 222 | Disobey no bicycle sign | $162.00 |
| 224 | Ride bicycle without visible front white light | $162.00 |
| 225 | Ride bicycle without visible rear red light | $162.00 |
| 226 | Ride bicycle without visible red reflector | $162.00 |
| 237 | Person on personal mobility device not wearing helmet | $162.00 |
| 208 | Stop in loading zone longer than 30 minutes | $185.00 |
| 209 | Stop in loading zone (not loading or unloading) | $185.00 |
| 210 | Stop in loading zone longer than indicated | $185.00 |
| 203 | Stop in a bus zone | $185.00 |
| 232 | Stop in a bicycle lane | $260.00 |
| 219 | Stop at side of road with continuous yellow edge line | $308.00 |
| 215 | Disobey No Stopping sign | $308.00 |
| 220 | Stop on area marked with Keep Clear markings | $308.00 |
| 234 | Drive contrary to direction of traffic lane arrow | $326.00 |
| 235 | Disobey one way sign | $326.00 |
| 213 | Disobey no entry sign | $326.00 |
| 202 | Stop on/near pedestrian crossing | $466.00 |
| 229 | Display changed/damaged/defaced parking ticket | $640.00 |
| 228 | Display thing falsely resembling parking ticket | $640.00 |
| 204 | Parked in a parking area for disabled | $640.00 |
| 230 | Interfere with ticket machine | $700.00 |
| 248 | Stop in a taxi zone | $137.00 |
| 249 | Stop in electric vehicle charging zone, not charging | $137.00 |
| 288 | Drive on a path | $326.00 |
Infringement penalties are set out in the Road Transport (Offences) Regulation 2005 (ACT) currently in force.
Reference documents
- ANU Parking Infringement Guide (PDF, 2.49 MB)
- Illegal User Infringement Notice Declaration (PDF, 190.58 KB)
- Know User Infringement Notice Declaration (PDF, 195.93 KB)
- Sold Vehicle Infringement Notice Declaration (PDF, 194.87 KB)
- Unknown User Infringment Notice Declaration (PDF, 190.88 KB)
Use contact details to request an alternative file format.
Related links
- Infringement eForm Staff and students
- Infringement eForm External campus visitors
- Statutory declaration for good parking record
- ACT Road Transport (Safety and Traffic Management) Act 1999
- ACT Road Transport (Road Rules) Regulation 2017
- ACT Road Transport (General) Waiver of Infringement Notice Penalties Guidelines 2019 (No. 1)
- ACT Road Transport (General) Withdrawal of Infringement Notices Guidelines 2019 (No. 1)
- ACT Road Transport (General) Extension of Time Guidelines 2019 (No. 1)
- Australian National University (Parking and Traffic) Statute 2019
Contact
- Parking
- + 61 2 6125 0179
- Send email
Page Owner: Facilities & Services