Get connected at ANU

• Connect to ANU Secure, the University's preferred Wi-Fi network, using your University ID (u1234567) and password.​
• Access eduroam, enabled for staff, students, and visitors, with your University ID (u1234567@anu.edu.au) and password.
• Toggle your Wi-Fi off and on again if connection issues persist.​
• Avoid using personal hotspots in lecture halls to ensure the best experience.​
• Update your device regularly. Software updates can enhance performance and fix bugs.​
• Refrain from tampering with wireless access points to prevent connectivity issues and potential damage.

Imagine you’re in the middle of a crucial Teams call, about to answer a big question, and bam! your Wi-Fi drops out. That’s a black spot in action. It’s like the Wi-Fi signal decided to take a break right when you needed it most! A Black Spot is an area where the Wi-Fi signal is too weak or unstable to keep you connected, causing those frustrating connection drops. 

Our Plan to Improve Connectivity:

• After conducting a Radio Frequency (RF) Audit, we’ve identified the buildings with severe and significant black spots. The good news? We’re going to fix them by adding new Access Points and relocate existing ones where necessary based on expert Wi-Fi designs from our trusted vendor. 

What’s Next? 

• Upgrading and Optimising Infrastructure: We’ll be installing new Access Points and adjusting existing ones to make sure you get better coverage and smoother connections.
•  Focusing on High-Traffic Areas: High-traffic areas and some student residences will be our top priority to make sure everyone stays connected. 

We're on it! Stay tuned for a more reliable Wi-Fi experience across campus. Want to know more?

Ever wonder how Wi-Fi Coverage works? It’s like an invisible bubble around an access point, delivering a reliable wireless signal as it spreads, but losing strength with distance. 

Creating a flawless bubble isn’t magic—it takes strategy. Physical barriers like walls, floors, appliances, and even reflective surfaces such as mirrors and metal can weaken the signal. Placing access points thoughtfully is key to achieving top-notch coverage.

At ANU, we’re on a mission to make your campus experience seamless by enhancing Wi-Fi coverage. Whether you’re collaborating, studying, or streaming, we’re working to keep you connected—anywhere, anytime.

Want to know more about how we’re improving Wi-Fi? 

Ever felt like your Wi-Fi connection is playing hide-and-seek? You’re not alone. Wi-Fi interference is like invisible static that messes with your internet, and it's more common than you might think

The Culprits?

• Competing Networks: Nearby Wi-Fi networks can crowd the airwaves, especially in densely packed campus buildings. When multiple networks are operating on the same frequency bands, they can cause signal congestion and slow down your connection.
• Personal Hotspots: Tempting as they are, they can wreak havoc in busy areas like lecture halls. They overload the network, reducing Wi-Fi speeds for all users.
• Everyday Objects: Yes, your microwave, Bluetooth devices, or even that thick wall you’re leaning against could be stealthy Wi-Fi blockers.

How can you help reduce Interference?

• Turn off personal hotspots in shared spaces to minimize network overload and ensure smooth campus-wide Wi-Fi connectivity.

We’re actively upgrading campus Wi-Fi to reduce interference and improve the overall experience for everyone. By doing your part you’ll help us provide a better and more reliable internet service for all.

Stay in the loop and learn more about our progress here.

Ever been stuck in rush hour traffic? That’s what Wi-Fi load feels like—it measures how busy a Wi-Fi channel is. When you connect to ANU-Secure, your device picks the access point with the strongest signal, but if too many people join the same one, it gets crowded, and slow down your connection. Nobody likes a digital traffic jam! 

Here’s the good news: We're adding more access points across campus to ease the load. So far, around 2,000 end of life access points in Residencies have been replaced with newer, more capable models. More upgrades are planned across campus buildings to ensure seamless connectivity for everyone! That means faster connections, smoother collaboration, and hassle-free browsing—keeping you online and on track.

Wi-Fi speed is about how fast your internet connection can upload and download data. Download speeds are key for streaming videos and browsing, while upload speeds are important for MS Teams/Zoom calls, video uploads and file sharing. Imagine it as the speed limit on your digital highway. 

Curious about your Wi-Fi speed?

Checking your Wi-Fi speed is quick and easy:

1. Open your web browser and go to https://www.speedtest.net/
2. Click the "GO" button to get your speed results. 

Once you've got your results, see where you stand:

Use speed test results as a rough guide. Speed tests only measure short-term average throughput and may not detect issues like weak signals, interference, or brief dropouts. 

If your speed is consistently "Bad" take a look at our 'Top Tips for Staying Connected' in our topics further above or contact the IT Service Desk who can help diagnose the issue.

We recognise that fast and reliable Wi-Fi is essential to our community for staying connected and collaborating seamlessly. Which is why this year we are working on improving internet connectivity across campus. To learn more visit our site.