Travel mandate

When booking travel for any type of University business it is mandatory to use the University travel management company(s) (herein after called the University travel provider). 

Exceptions to this mandate are listed below and under point 7 in the ANU Travel Policy.

In exceptional circumstances, delegate approval can be sought to book travel through a non-preferred booking channel, such as:

a. where the traveller has received written advice from the preferred provider(s) that the travel bookings cannot be facilitated; or

b. where the activities need to be organised by, or as part of a third-party arrangement (e.g. conference package, collaboration partner or invitation); or

c. where the site and/or accommodation is University owned (e.g. Kioloa Coastal Campus, University House);

d. International visitors should source a quote locally as sometimes a lower airfare is available only in the departure country.  If the quote is better than what the University Travel Provider can access, it is recommended to book locally and have the visitor submit an invoice for reimbursement.

The University travel provider offers the following services:

• Domestic quotes and bookings – flights, accommodation, transport 
• International quotes and bookings - flights, accommodation, transport
• Online booking technology 
• Invoice account
• Itinerary amendments 
• Cancellations / refund processing / ticket credits 
• Travel associated and including the organisation of off-site meetings and events
• Group travel / study tours / student travel
• Charter transport (aircraft, buses)