International SOS risk management

Helpful resource to aid in trip planning containing destination-specific medical and security information. 

The University has partnered with International SOS to offer medical and security advice, referrals, welfare support and routine and emergency assistance when travelling domestically (greater than 160km outside of Canberra) and internationally.

For domestic emergencies, travellers should always contact 000 in the first instance. 

International SOS will assist travellers no matter how big or small the request might be, and it is strongly encouraged that travellers call for help any time, day or night. Whether it’s for a lost wallet, medical advice or assistance, a referral to a doctor, or full-scale evacuation, International SOS can assist.  

In the event of a crisis, emergency or disaster, International SOS will work with the University to coordinate an appropriate response. 

University Membership number: 12AGDA915147 
24x7 Sydney Assistance Centre number: +61 2 9372 2468 

Other Assistance Centre locations can be found here.

Downloading the International SOS Assistance App  allows for easy access to the local Assistance Centre, in an emergency and for everyday advice. 

Before travelling, the following is recommended: 

• Ensure International SOS has an up-to-date itinerary - International SOS and the ANU rely on an itinerary to provide pertinent travel information and updates, and to keep travellers safe. 

All bookings and itinerary segment changes should go through the preferred Travel providers. 

If for some reason, travel cannot be book via the preferred Travel provider(s), an itinerary should be forwarded via email to ANUTravel@itinerary.internationalsos.com