The Contact Officer

The Contact Officer is an extension of your advertisement. It is important that applicants who seek further information about an advertised position from a Contact Officer are able to be provided with appropriate assistance.

Ensuring that information is available in appropriate formats, such as large print or electronic format to applicants with disabilities is an important part of an inclusive recruitment process and serves to demonstrate the University's commitment to an open and fair process.

Make sure you choose the Contact Officer wisely. Make clear in the advertisement any additional details candidates may need to know about the Contact Officer. For example if the Contact Officer works part time, list the hours that they will be available.

Ensure the Contact Officer is:

• available to be contacted when the position is advertised
• able to provide potential candidates with information about the requirements of the role
• able to respond to questions regarding salary, flexible working arrangements and any special requirements.

Try to avoid a Contact Officer who:

• is currently working in the job
• may be applying for the job
• has leave planned when the job will be advertised
• is not knowledgeable about the position.